Types of information that may be collected
The personally identifiable information we collect is used to facilitate delivery of information regarding registration, important updates, and/or fanatic-con.com events and related divisions newsletter/magazine mailings to our customers. In the process of providing these services, we require our customers to provide certain personally identifiable information. Specific details may include, but are not limited to the following and may be subject to change at any time.
The personally identifiable information that may be collected from our customers on completion of a booking form, purchase of a ticket, email correspondence, posting a review or comment on our Site or the entry of a contest or competition includes customer’s first name, last name, age, gender, home city and post code, phone number, member type, email address and credit or debit card number.
How is the information collected?
We may collect information from you in several different areas on the Site, including but not limited to those described below:
- Member ID Registration Form
You may be asked first to complete a registration form as a dealers, exhibitor or ticket holder and provide personally identifiable information; you may also be asked to choose a Member ID or this will be allocated to you and password which may also be allocated to you in order to take advantage of certain features the Site offers, including, but not limited to, Newsletters, Magazines, Contests, Forums or other subscription based services.
- Newsletters and Registration Emails
We may offer free newsletters/magazines to share information with you about us and/our affiliates, or about our business partners and advertisers and sponsors. You may cancel your free email or postal mail subscription by following the instructions provided on the Site or, in some instances, in the designated area of certain newsletters or emails.
- Contests or Sweepstakes
We may operate contests and competitions through the Site, which may require registration. Your personally identifiable information may be used to contact you for winner notification, prize delivery confirmation or other related purposes. We reserve the right to post publicly some of your information on the Site, such as on a winner’s page, in the event you win a contest or competition.
- IP Addresses and Click-stream Data
We may collect IP addresses and/or click-stream data for purposes of system administration and to report aggregate information to our advertisers and sponsors. An IP address is a number that is automatically assigned to your computer whenever you access the Internet. Our computers identify your computer by its IP address. When you request Web pages from the Site, our computers log your IP address. Click-stream data is information collected by our computers when you request Web pages from the Site. Click-stream data may include such information as the page served, the time, the source of the request, the type of browser making the request, the preceding page view and other such non-personal information. When analysed, this data helps us analyse how visitors arrive at the Site, what type of content is most popular, what type of visitors in the aggregate are interested in particular kinds of content and advertising, and the like.
How we use the information we collect
We internally use personally identifiable information about our customers to improve our marketing and promotional efforts, to improve our content and product offerings and to customize our Site’s content and layout. We also use collected information to evaluate and administer our products and services, fulfil customer requests, respond to any future problems, such as difficulties in navigating our Site or accessing certain features, and to gauge user trends to determine what products and services are most popular with users. We believe these uses allow us to improve our Site and provide better service to our customers.
We may occasionally use a customer’s email address and, in rare situations mailing address or phone number, to contact a customer regarding administrative matters or notices.
We may use information in the file we maintain about a customer to resolve disputes and troubleshoot problems.
As in any transaction, when you make purchases on our Site your credit card company will have all relevant information about the name of the vendor, item(s) purchased, date, total cost and other information necessary to process the transaction.
With whom the information may be shared?
Information we collect may be accessed by a variety of parties, depending upon the project for which the information was originally collected, the terms of that engagement, and the policies into or out of which the consumer has opted. From time to time, we may send you offers from the fanatic-con.com and any related division, its affiliated properties, and our promotional partners based on the information you have provided us. We may share anonymous, aggregate demographic information and anonymous information obtained from cookies and similar technologies, with our advertisers, sponsors, promotional and business partners, and participating vendors. In addition, we will provide information we collect about you with third party companies involved with online tickets system. These third parties are subject to stringent data security and confidentiality requirements.
Some of the third party content displayed on our Site is provided by outside companies. This content may contain cookies and may also contain web beacons. We do not have access to information collected from cookies or web beacons received in connection with third party content. While we use third parties which we believe are reputable to serve some or all of the content placed on our Site, third parties may use information (not including personally identifiable information) about your visits to our Site and other websites to assist in serving their third party content to you. They may also share information with their clients such as date/time of the content shown, the specific content shown, the internet protocol address and other similar information.
We reserve the right to use or disclose any information without notice or consent for the following purposes: as needed to satisfy any law, regulation or legal request; to conduct investigations of consumer complaints or possible breaches of law; to protect the integrity of our Site and our property; to protect the safety of our visitors or others; to fulfil your requests; or to cooperate in any legal investigation. In addition, in the event fanatic-con.com or its divisions (or substantially all of our assets) is acquired, consumer information would be transferred along with the other business assets as permitted by law. We may also disclose personally identifiable information to non-affiliated third parties as permitted by law.
What security precautions are in place to protect against the loss, misuse, or alteration of your information?
We use standard industry practices to safeguard the confidentiality of your personally identifiable information. Although we have implemented systems and procedures intended to secure the data maintained by us, security can never be assured. Please keep in mind that “perfect security” does not exist on the Internet and/or the World Wide Web. Remember, however, that any personal information you post on the internet may be available to anyone.
Links to other Websites
Limitation of Liability
By providing us with any personal information you expressly and unconditionally release and hold harmless the fanatic-con.com and its divisions, and its subsidiaries, affiliates, directors, officers, employees and agents from any and all liability for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your collected personal information. In addition, while the fanatic-con.com and its divisions takes efforts to ensure the proper and appropriate use of fanatic-con.com and its divisions data provided by fanatic-con.com and divisions to third party companies, promotional partners or vendors, fanatic-con.com is not liable for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your collected personal information by the fanatic-con.com and its divisions or the above-mentioned non- fanatic-con.com entities.